Apr 7, 2022
2 min read
Chatbots: The Empathetic Conversational Agents
Software programs that engage you while surfing internet
Chatbots also called as chatterbots are software programs that directly converse with live human customers/agents to communicate information and store their queries through messaging platforms. They greet human customers and take care of their emotions to some extent. Chatbots: The Empathetic Conversational Agents converse via…
